Aaron Beeken Counselling Privacy Notice & Terms
Our contact details:
Name: Aaron Beeken Counselling Practice
Address: 116 Manor Way, Deeping St James, Peterborough, PE6 8PY
Phone Number: 07835127874
What type of information I may have (if you choose to work with me):
I currently collect and process the following information:
Your personal details such as name, address details, telephone number
Name and address of your GP,
Details of any health conditions and medication (including previous serious illnesses physical and mental health).
Your email address
Whether you have accessed hypnotherapy/counselling before
Frequency of your sessions
A copy of any signed contract.
Any referrals, escalations to external parties/supervisor or significant events/concerns are recorded in the case notes.
How we get the information and why we have it:
The personal information we process is provided to us directly by you for one of the following reasons:
To contact you regarding your counselling appointment times.
To send over homework tasks for you to do in between sessions, if relevant.
Assess if it is ethical to work together, in comparison to the guidelines of my governing body The National Counselling Society, available to view and read on their website at https://www.nationalcounsellingsociety.org/about-us/code-of-ethics/
Under the General Data Protection Regulation (GDPR), the lawful bases we rely on for processing this information are:
(b) we have a contractual obligation
(f) we have a legitimate interest
What we do with the information we have
I use the information that you have provided to help inform the approach we might take to counselling sessions.
Your contact details are not used for any other reason other than to reply to your messages or send you tasks or information as part of our work together.
The information that you provide is confidential, between you and I. I do not pass details on to any other third parties, unless required by law.
You are made aware that I discuss sessions with my supervisor, however my supervisor also works to an ethical code of a governing body for counselling and psychotherapy. What is discussed in supervision is therefore still kept confidential.
It may become necessary to share your data with a third party if I feel you, or someone else close to you, is at risk of significant harm. Unless the risk is imminent, this will be discussed with you before appropriate disclosure.
I do have a legal obligation to break confidentiality in compliance with a court order, concerns over child protection and information or knowledge regarding fraud, drug trafficking or acts of terrorism.
How we store your information:
Your personal information is stored securely in a written paper format, in a locked filing cabinet for which only I have the key. Your information is pseudonymised for further protection with a coded system that only I can understand.
If you contact me by email, ring or text me, your details are automatically saved on my devices. My devices are securely password protected.
The data information that I hold about you is stored securely for 7 years after the termination of the counselling and psychotherapy contract. After this time the information is destroyed accordingly.
Your data protection rights:
Under data protection law, you have rights including:
Your right of access - You have the right to ask me for copies of your personal information.
Your right to rectification - You have the right to ask me to rectify information you think is inaccurate. You also have the right to ask me to complete information you think is incomplete.
Your right to erasure - You have the right to ask me to erase your personal information in certain circumstances.
Your right to restriction of processing - You have the right to ask me to restrict the processing of your information in certain circumstances.
Your right to object to processing - You have the right to object to the processing of your personal data in certain circumstances.
Your right to data portability - You have the right to ask that I transfer the information you gave me to another organisation, or to you, in certain circumstances.
You are not required to pay any charge for exercising your rights. If you make a request, I have one month to respond to you.
Please contact me at 64 Fane Road, PE4 6ES, Walton, Peterborough if you wish to make a request.
How to complain
You can also complain to the ICO if you are unhappy with how we have used your data.
The ICO’s address:
Information Commissioner’s Office
Helpline number: 0303 123 1113
By sending me an email or text message, you are consenting to me replying to you and your email address and telephone number are therefore saved on my devices. My devices are passworded and your contact details are not used for any other reason other than to reply to your messages or send you tasks or information as part of our work together.
We (the host and the owner of this website) may store non-personal information about you using cookies (files which are sent by us to your computer or other access device) which we can access when you visit our site in future. The information is collected by the host (Vistaprint) so that website small business owners can know the number of unique visitors and from where they are located, and to monitor which pages visitors visit and for how long. However, the infomation about which visitor visited which pages is not recorded. The data storeded will also include from which website visitors are linking to this website from. Information on deleting or controlling cookies is available at www.AboutCookies.org. Please note that by deleting our cookies or disabling future cookies you may not be able to access certain areas or features of our site.
Terms of Website use
By accessing this site, you are agreeing to the below terms. If you do not agree with these terms, then please do not use this website.
Accessing this site
This site is directed to people residing in the United Kingdom. We do not represent that content available on or through our site is appropriate or available in other locations. We may limit the availability of our site or any service or product described on our site to any person or geographic area at any time. If you choose to access our site from outside the United Kingdom, you do so at your own risk.
Intellectual property rights
I am the owner or the licensee of all intellectual property rights on this site, and in the material published on it. Those works are protected by copyright laws and treaties around the world. All such rights are reserved.
No reliance on information
The content on this site is provided for general information only. It is not intended to amount to advice on which you should rely. You must obtain professional or specialist advice before taking, or refraining from, any action on the basis of the content on our site. Although I make reasonable efforts to update the information on our site, I make no representations, warranties or guarantees, whether express or implied, that the content on our site is accurate, complete or up-to-date.
Limitation of our liability
I will not be liable to any user for any loss or damage, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, even if foreseeable, arising under or in connection with:
use of, or inability to use, our site; or
use of or reliance on any content displayed on our site.
If you are a business user, please note that in particular, I will not be liable for:
loss of profits, sales, business, or revenue;
loss of anticipated savings;
loss of business opportunity, goodwill or reputation; or
any indirect or consequential loss or damage.
If you are a consumer user, please note that we only provide our site for domestic and private use. You agree not to use our site for any commercial or business purposes, and we have no liability to you for any loss of profit, loss of business, business interruption, or loss of business opportunity.
I will not be liable for any loss or damage caused by a virus, distributed denial-of-service attack, or other technologically harmful material that may infect your computer equipment, computer programs, data or other proprietary material due to your use of our site or to your downloading of any content on it, or on any website or social media site linked to it. I assume no responsibility for the content of websites linked on this site. Such links should not be interpreted as endorsement by me of those linked websites. I will not be liable for any loss or damage that may arise from your use of them.
I do not guarantee that our site will be secure or free from bugs or viruses. You are responsible for configuring your information technology, computer programmes and platform in order to access our site. You should use your own virus protection software.
You must not misuse my site by knowingly introducing viruses, trojans, worms, logic bombs or other material which is malicious or technologically harmful. You must not attempt to gain unauthorised access to this site, the server on which our site is stored or any server, computer or database connected to our site. You must not attack this site via a denial-of-service attack or a distributed denial-of service attack. By breaching this provision, you would commit a criminal offence under the Computer Misuse Act 1990. I will report any such breach to the relevant law enforcement authorities and we will co-operate with those authorities by disclosing your identity to them. In the event of such a breach, your right to use this site will cease immediately.
Third party links and resources in our site
Where this site contains links to other sites and resources provided by third parties, these links are provided for your information only.
We have no control over the contents of those sites or resources.
Contact details are at the bottom of the website page.